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Book Summary: “Predictable Results in Unpredictable Times,” Covey, Whitman, England

Friday, September 4th, 2009 | Uncategorized | No Comments

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Have you noticed that during crises, many short-term-minded leaders give in to fear rather than focus? Even the CEOs who divulged their thoughts and feelings in response to both 2008 surveys from The Conference Board allowed the financial turmoil of the times to take their eye off of some very important, long-term success factors, such as leadership development and succession. 

In “Predictable Results in Unpredictable Times,” communications maven Dr. Breck England, in partnership with Dr. Stephen R. Covey and FranklinCovey CEO Bob Whitman, outlines in the simplest of terms how organizations must respond today in order to stay at the top of their game. Likening business behavior to the annual Tour de France cycling contest, Mr. England recognizes that we are currently “in the mountain stages” of the race. He points out that, “the Tour is actually a team effort, and losing teams lack the disciplined execution of the winners.” 

The book centers on four pressing hazards in the current marketplace and their solutions: 

  • Failure to execute
  • Crisis of trust
  • Loss of focus
  • Pervasive fear

If you or your organization suffers from any one or more of these conditions, chances are the answer lies in the research and solutions offered in this timely work. 

Each chapter is followed by some extremely provocative questions about the reader’s current state. They include:

  • What generally makes the difference between the first and second place teams in any competitive situation?
  • Why is complete transparency so important to building trust? What is the opposite of transparency?
  • In uncertain times, everyone is challenged to do more with less. You say you’re doing more with less – but more of what?
  • What are the costs to people and organizations of a “psychological recession?” 

As a perennial reader of the Harvard Business Review, I couldn’t help but be impressed by the glowing endorsement offered by Clayton M. Christensen, Professor of Business Administration at Harvard, who said, “This book gave me more insight about how to get the right things done in an organization than any other management book I have ever read.” 

My only critique is that the book is quite lean (making for an easy, refreshing read, of course) and leaves the reader wanting – no, needing more details in order to truly follow through on the authors’ advice. However, I understand several more books like this one from FranklinCovey Publishing are on the docket. Plus, there are e-tools and videos for each chapter of this book available online at no charge! 

I’ll be embarking on yet another 100-mile bicycle ride next Saturday with a team of friends and family. With this book fresh in mind, you can be sure we’ll be clear about the goal, our need for trust and focus, and the debilitating effects of fear. I predict we’ll finish strong!

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Book Summary: “Talent is Overrated” by Geoff Colvin

Tuesday, May 12th, 2009 | Uncategorized | 5 Comments

I recently read “Talent Is Overrated,” by Geoff Colvin, and thought I’d share a brief report on the things I found most valuable, especially since it’s all related to becoming more effective.

Mr. Colvin’s primary message is that people are not born with all the natural talent and abilities that will make them great it life. He asserts that, aside from some physical atributes that may give an athlete an advantage in a particular sport, everyone can achieve world-class performance through “deliberate practice” in his or her chosen field - business, music, sports, etc. 

In his opening chapter, Mr. Colvin proceeds to debunk the commonly held beliefs that Tiger Woods and Mozart were simply born with the innate ability to excel at golf or music composition. Mr. Colvin argues that any of us may have been as great in either of these two fields, had we been born to Earl Woods or Leopold Mozart, their mentor fathers. He writes, “neither Tiger nor his father suggested that Tiger came into this world with a gift for golf.” He goes on to quote Tiger Woods himself, “‘Golf for me was an apparent attempt to emulate the person I looked up to more than anyone: my father.’ Asked to explain Tiger’s phenomenal success, father and son always gave the same reason: hard work.”

The author explains, drawing several research-based conclusions, that the secret – deliberate practice – is designed, can be repeated a lot, requires constant feedback, is highly demanding mentally,  and isn’t much fun.

He goes on to say, “If it seems a bit depressing that the most important thing you can do to improve performance is no fun, take consolation in this fact: It must be so. If the activities that lead to greatness were easy and fun, then everyone would do them and they would not distinguish the best from the rest. The reality that deliberate practice is hard can even be seen as good news. It means that most people won’t do it. So your willingness to do it will distinguish you all the more.”

At this point in my reading I couldn’t get a famous quote by George Washington Carver out of my mind (apologies for repeating this in an earlier posting):

“People who do the common things in this life uncommonly well will command the attention of the world!”

Mr. Colvin’s book quite simply supports the premise our organization, FranklinCovey, is founded upon. That is, that everyone and every organization has the potential to achieve greatness. It is our mission “to enable greatness in individuals and organizations everywhere.”

Each of us might feel compelled, therefore, to ask this question daily, “What have I done today that will bring me closer to greatness?” It proves to be within our reach.

Will you grasp it?

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