FranklinCovey Consultant Blogs | Todd Wangsgard | Handful

Change does not equal loss

Tuesday, January 26th, 2010 | Uncategorized | No Comments

How many times have you heard someone say, “Everyone fears change?” Employees have experienced profound changes in the workplace for decades and yet the headlines would suggest no one is ever prepared for change. Certainly we at least get a little better at navigating change, each time it is thrust upon us. But what is it that really paralyzes people each time a significant change is in the wind? 

People don’t fear change. 

I’ve never met a baby that didn’t want its soggy diaper changed. Most employees can think of at least a handful of things they’d like to see their boss do differently. The present economy is nothing to get excited about; the majority would certainly like to see some changes for the better. If I came to you and said, “Well, there are going to be some changes around here. We’re going to start with your compensation,” you might initially get nervous. Our first thoughts tend to be negative. “What are you taking away from me? How much more will we be asked to give around here?” What if I then told you, “We’d like to triple your salary?” Would you be okay with that kind of change? 

People fear the possibility or the reality of loss. 

Granted, a lot of the changes we are asked to swallow have a downside to them. But by assuming that all change is bad, we predispose ourselves to the paralysis of inaction, negative thinking, and helplessness. Most of us know someone who was victim of a corporate downsizing, only to share with you months down the road that his or her departure was possibly the best thing that ever happened. Of course, that can only happen when someone chooses to find the silver lining in a change that, at first, is quite devastating. 

Think of the current or pending changes that are brewing in your workplace. Take inventory of the potentially positive upside to those changes. Channel your time and energy toward those activities that will bring about the good that often accompanies change. You will increase your value to the organization and find your positive outlook to be infectious. Seeing change as a force for constant improvement and innovation is a much more viable perspective, no matter where the landscape is moving. 

The recent tragedy in Haiti has certainly commanded the world’s attention. No one would ever suggest that their change in fortune was good. Yet each day that we peer into the news of Haiti’s recovery, we learn of countless stories of rescuers and those being rescued who are making the most out of their circumstances, in the shadow of unimaginable devastation. These are the Haitians who are likely to thrive into the future and serve as a force for good in rebuilding an even stronger community and nation. 

From change can emerge enormous good. Yet in change some might dwell on only the bad. Which will command your attention?

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Fear Breeds Opportunity

Monday, May 4th, 2009 | Uncategorized | 1 Comment

In his recently published biography, “The Snowball,” investment guru Warren Buffet is credited with offering the following advice:

 ”Be fearful when others are greedy. Be greedy when others are fearful.”

You can change the word “greedy” to anything you like better. Eager. Aggressive. Risky. It means just about the same.

Anyway you look at the current economic milieu, it clearly represents a profoundly poignant opportunity for people and organizations to capitalize on principle-centered thinking and action. Here are just a handful of pairings between popular 7 Habits principles and crisis-driven actions that you and I can use to strengthen our organizations.

  • Production/Production Capability: Invest in the best people who might be nervous and go hire the best people who have lost work elsewhere. Your talent edge will continue to sharpen while the competition loses its.
  • Emotional Bank Account: Assure your best customers and suppliers of your loyalty. Reinforce abundance. See this as a chance to bolster relationships of trust that may have been stagnant or malnourished.
  • Begin With the End in Mind: Redefine what you and your organization need to look like on the tail end of the recession. This allows you to begin aligning your reality with your newly formed vision – now.
  • Put First Things First: Hone your ability to focus and execute on your highest priorities. Use this time to build highly motivated teams toward making significant weekly contributions that are documented during regular accountability session.

Sure, there are less noble actions that fear can breed, such as the chance for the clever and strong to take advantage of the ignorant and the weak. However, that’s exactly why I emphasize “principle-centered.” Only by operating on true principles of effective human behavior will our actions from these difficult times sustain the kind of rewarding relationships we are seeking over the long haul. More and more, people can read our intentions like a book and will judge us by the outcome. We can’t afford not to make principles the centerpeice of every action.

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