FranklinCovey Consultant Blogs | Todd Wangsgard | Jana

No Excuses

Friday, January 22nd, 2010 | Uncategorized | No Comments

I don’t have time to [FILL IN THE BLANK]. 

This economy won’t allow our organizational to [FILL IN THE BLANK]. 

My boss won’t let me [FILL IN THE BLANK]. 

It’s too cold outside to [FILL IN THE BLANK]. 

There’s always an excuse, isn’t there? Excuses abound for why we don’t strive to restore a suffering relationship, expand into new markets, present new solutions to old problems, or go outside and get fit. Complacency is the course of least resistance. Getting out of my comfortable routine may require change, and after all, isn’t change painful? 

The late business philosopher, Jim Rohn, said, “We must all suffer from one of two pains: The pain of discipline or the pain of regret.” Change might often be painful, but there is usually a much more profound pain of regret associated with inaction. Besides, we know that the second law of thermodynamics – or entropy – is hard at work in the mental and social realms, as well as the physical. When I don’t exercise my brain or spend time building important relationships, they will become weaker and eventually break down, just as muscle tissue, geology, or any man-made structure will eventually crumble without care. 

Recently the weather here in the Midwest was unseasonably cold. For almost the first two weeks of January we experienced high temperatures in the single digits. The roads remained snow- and ice-packed for several days. I had every good excuse in the world NOT to go running outside. Oh sure, I could always force myself onto a treadmill or spin on my cycle trainer. But lately I’ve taken to finding every possible way to stay moving outdoors, if I can help it. 

Just when I thought I might succumb to the passive, peaceful recesses of my La-Z-Boy, my wife introduced me to Yaktrax. Yaktrax are a commercially available strap-on cleat that goes over the sole of your boot or running shoe allowing the wearer to literally run on ice and packed snow. Jana discovered these gems while reading an entry on her cousin’s running blog (Thanks, Kristin). She immediately ordered me a pair, and before I knew it I had run out of excuses for why I couldn’t get outside to stay active. 

Yaktrax: Making the impossible, possible.

Yaktrax: Making the impossible, possible.

So there I was, running in 6 degree Fahrenheit weather down the middle of a snow packed side street – every inch of skin covered with  polypropylene, ski goggles strapped on securely. I’m convinced that each driver that passed by was thinking, “That guy is CRAZY!” I know that when I witness the occasional walker-biker-runner out braving the elements, I always think to myself, “Good for him!” 

Let’s just call this what it really is: Be Proactive

When you look at the current state of your team, your organization, your health, or any other aspect of life that is important to you, examine the obvious and hidden excuses that may be holding you back from achieving the greatness you are capable of. Get creative. Think outside the proverbial box. Study what other successful teams and individuals have done. Never accept “can’t” into your vocabulary. 

Now, if I could just find some of those cleats for my road bike…

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“Baby Steps”

Monday, March 30th, 2009 | Uncategorized | No Comments

In my field of work, it’s okay to take your work home with you, right?

About 12 years ago, after teaching my first 7 Habits of Highly Effective People, I remember making an effort to really turn on Habit 5: Seek First to Understand, Then to Be Understood. I had only been married a few months and wanted to show my new bride, Jana, that I was the world’s best husband. I came home from work one day, greeted my wife, and just sat there listening to her. Unlike any other day, I didn’t pick up the paper. I didn’t turn on the TV. I just stared at her and listened.

I didn’t’ get 30 seconds into my intense listening mode, when Jana said to me, “You’d better not be trying any of that work stuff on me.”

Sure, I could have been a little less obvious. And yes, I have improved my technique after a dozen or so years. (How do you stack up?) My point is, however, that when we want to make significant improvements in an interpersonal skill, we may need to step out and do something different and sometimes uncomfortable. We must appreciate the incremental progress we make along the way and be sure to break down our overall objective into bite-size pieces. Additionally, it’s always helpful to forewarn those who will be most affected by our new behavior that we’re trying something new. At least Jana didn’t turn and say to me, “Who are you and what have you done with my husband?”

At least I tried. (And, for the record, I’m still working on listening.) That’s the single most gratifying result I witness each week. I am thrilled to hear at least one person from each workshop or consulting session report back on the tremendous success they experience when they earnestly try even one piece of what we studied.

To illustrate my point, here is yet another compelling testimonial, this time from Cathy, a Veterans Health Administration associate, who attended one of my Project Management workshops a couple weeks ago (shared with permission, of course):

“I have realized several positive changes in my project management ability as a result of applying what I learned. Prior to attending your training session, I had no planned way of organizing a project. I now feel that I am able to manage and guide projects from point A to point B in a way that demonstrates efficiency and clarity. I now have a plan to resolve problems before it is too late, or before the problem gets out of control. Finally, I believe that I now do a much better job of prioritizing my goals and making better use of my time.” (click here to learn more about FranklinCovey’s Government Solutions.)

Our progress is a never-ending path of wins that come from the effort we put forth every day. Let’s not forget Dr. Leo Marvin’s advice from the 1991 comedy movie, “What About Bob?” – Baby Steps!

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